Tire Technicians

Our Tire Technician role is for the individual looking to start a career in the automotive repair industry. As a Tire Technician you will have an opportunity to learn basic automotive repair services, including, basic vehicle safety inspection, mounting and balancing of tires, engine oil change, battery testing and replacement, and other basic maintenance services. Your training will be on the job, working with experienced Mechanics.

All of this prepares you for the next step in your career. If you find that fixing cars is your passion and you have shown a strong work ethic and ability to master your training you could pursue your ASE certification with the company. If you find that being in front of customers, selling products and services is your passion, then you may want to pursue a Service Advisor role.

Road Service Technician

Our Road Service Technician position is for individuals who are independent, responsible, good on their feet, self-motivated, have excellent customer service skills, are safety conscious, and who enjoy being on the road doing repairs. As the Road Service Technician you will have the opportunity to work directly with our commercial clients when they need assistance off-road and in the shop. The Road Service Technician must be able to mount, dismount, repair, inflate, and service tires of all sizes for our commercial clients. Once this person has exceeded expectations in this position, they may take on 24-hour road service calls.

This position will have access to on-the-job training with a skilled professional and receive assistance from the company in obtaining their Class C license if they are exceeding expectations.

Mechanics

As a Mechanic you will bring the skills you have in brake services, suspension and basic electrical systems and then have the opportunity to continue building your knowledge in more advanced aspects of these systems. Further training can enrich your skill set by obtaining additional ASE certifications, TIA certifications, and other training.

Should you decide that management is the direction you’d want your career to go in, then you could have the opportunity to move to the Service Advisor role.

Service Advisor

The Service Advisor position is for the individual who is looking to start a career in the automotive service industry. As a Service Advisor you will have an opportunity to work with customers in need of vehicle repair and maintenance, by providing excellent customer service, advice and repair/ maintenance estimates. Depending on your experience level, you may need to spend some time on eLearning modules to understand the wide variety of tires that we offer as well as customer service techniques.

All of this prepares you for the next step in your career. If you have the desire and drive you can work towards the Assistant Store Manager role. If you find that your interest lies more with hands-on repair and maintenance of vehicles you would have the opportunity to move to the shop in the role of Tire Technician.

Floating Store Manager

The Floating Store Manager position is for someone looking to enhance their management experience in the automotive service industry. The Floating Store Manager is responsible for covering up to three retail/commercial stores, providing outside sales support to bring in additional business for those locations. As the Floating Store Manager you will be responsible for learning all the in’s and out’s of running a retail and commercial automotive repair shop. That includes: opening and closing a store, managing employees and workflow, selling and customer service skills, operations, and inventory management. Our Floating Store Manager will work side by side with Store Managers while they are training and when they are ready will cover store locations when the manager is out on vacation or out sick. This is a great opportunity to be on your way to becoming a Store Manager role.

Assistant Store Manager

The Assistant Store Manager position is for an energetic individual looking to have a career in the automotive repair industry. This role provides support to the Store Manager and assists in managing the employees to achieve company performance goals. This includes sales, customer service, delegating and controlling work flow, parts sourcing and inventory control, timely updates on the status of repairs, and facility maintenance. As the Assistant Store Manager you will have the opportunity to gain experience and grow under the guidance of an experienced Store Manager and take on a leadership role.

Part of your learning experience will be computer-based eLearning that will include modules covering tire knowledge, management functions, and customer service training. All of this prepares you for the next step in your career, which would be taking on the Floating Store Manager role.

Store Manager

Our Store Manager position is for the energetic detail-oriented leader who will oversee all aspects of a service repair facility. This includes sales, customer service, delegating and controlling work flow, managing employee performance, interviewing candidates, creating a positive culture within your store, parts sourcing, inventory control, timely updates on the status of repairs, and facility maintenance. This position will allow you to provide a high source of knowledge and information to team members, that will help achieve company sales and profitability goals. You will have computer-based eLearning as well as Instructor Led training that will provide you with more advanced customer service skills, best practices on coaching your team for success and leadership skills.

This role and training will provide invaluable experience and future growth potential for the next step of your career as a General Manager. This level of responsibility allows you to use your leadership skills by successfully managing a multi-unit grouping of stores.

General Manager

The General Manager role is for the self-motivated individual who is looking to provide leadership, operational support, team building, and development of a culture of customer service excellence in a multi-unit management position, to an assigned group of stores within an area. As a General Manager you will be empowered to build your team and challenge your managers and store associates to achieve company performance goals. General Managers must be able to manage from afar and have effective communication skills through many different communication channels. You will use the phone, conference calls, email, and one-on-one interactions to build relationships and motivate field and store support staff to maximize productivity and business opportunities.

Part of your learning experience will be computer-based eLearning that will include modules that cover tire knowledge, customer service training, leadership skills, and management functions, along with instructor-led training.